Selected Work
A selection of research work focused on framing ambiguity, defining quality, and informing product decisions in complex, system-driven environments.
These examples highlight how I approach research problems, prioritizing decision risk and impact over process walkthroughs or artifacts.
Building a Shared Approach to Usability
Establishing consistent evaluation standards for developer-facing tools across teams
A program-level example showing how I created a repeatable approach to usability evaluation, uncovered systemic gaps, and improved decision quality across complex developer workflows.
Defining Reliability in Simulation Tools
Clarifying ambiguous quality signals to guide product direction
A concept-definition example focused on how developers judge reliability, and how a shared understanding of trust, consistency, and transparency shaped roadmap and product prioritization decisions.
Evaluating Cross-Surface Builder Journeys
Identifying friction and quality gaps across multi-tool developer workflows
A systems-focused example on objectively evaluating end-to-end journeys that span tools and lifecycle phases, enabling clearer prioritization and alignment across teams.
Building Trust in Machine-Assisted Review
Improving interpretability and confidence in analytical systems
An enterprise example on making machine-assisted outputs understandable and trustworthy enough to support high-stakes decision-making.