Research that helps teams decide

Research is most valuable when it helps teams move forward, especially when the problem space is messy and the path ahead is unclear. My work centers on creating shared understanding by clarifying what matters, defining quality, and surfacing real risks so product, design, and engineering teams can make decisions with confidence.

I specialize in qualitative and mixed-methods research across developer platforms, tools, and AI-adjacent systems. By working closely with cross-functional teams to evaluate workflows, documentation, APIs, and platform experiences, I help them move beyond metrics alone and toward decisions grounded in real user needs and long-term product health.

Much of my work has taken place in tool-driven environments where systems evolve quickly and standards are still forming. In these contexts, I help teams establish shared definitions, align on evaluation criteria, and make tradeoffs explicit so decisions are easier to understand and defend over time.

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How I Work

Research works best when it brings focus to the problem and the decisions that follow..

→ See how this approach works in practice

Frame

Clarify the decision being made, the uncertainty around it, and what's at risk.

Define

Create shared definitions and standards so teams are working toward the same outcome.

Evaluate

Test real workflows (not just interfaces) to understand where systems succeed or break down.

Align

Use shared language to help cross-functional teams interpret findings and act on recommendations.

Decide

Enable prioritization and direction based on evidence rather than guesswork.